Sanken Support

Please click here for Sanken CS-3e March 2010 service bulletin for microphones with serial number 2791 and below.

End users should first contact their dealer for technical support. More product information may be available at the Japan web site at http://www.sanken-mic.com/en/. plus24 maintains this section as an additional resource for Sanken users and dealers.

Limited Warranty on Sanken Microphone Products

What is Covered and What is Not Covered

Except as specified below, this warranty covers all defects in material and workmanship in this product. The following are not covered by the warranty:

1. Damage resulting from accident, misuse, abuse, or neglect.
2. Damage resulting from failure to follow the specifications and the resulting limitations.
3. Damage occurring during shipment of the product (claims must be presented to the carrier).
4. Damage resulting from repair or attempted repair by anyone other than Sanken or an authorized Sanken service facility.
5. Damage to any unit which has been altered or on which the serial number has been defaced, modified or removed.

Length of Warranty

All parts are warranted for one (1) year from the date of original purchase. Labor is warranted for ninety (90) days from date of original purchase.

Whenever Warranty service is required, you must present the original dated sales receipt.

You must pay any shipping charges if it is necessary to ship the product for service. However, if the necessary repairs are covered by the warranty, we will pay return surface shipping charges to any destination within the United States.

Exclusion of Damages

Sanken Microphone and plus24's liability for any defective product is limited to repair or replacement of the product at Sanken Microphone's option. Sanken Microphone and plus24 shall not be liable for:

1. Damages based upon inconvenience, loss of use of the product, loss of time, interrupted operation or commercial loss; or
2. Any other damages, whether incidental, consequential or otherwise.